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Hotelcloud | Concierge applications for Business
Hotelcloud builds branded concierge applications for hotels, apartments and corporations. Available on iTunes, Google Play and HTML5.
Hotel, app, concierge
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WE DESIGN APPS FOR YOUR BUSINESS

Hotels & Hotels Groups

Hotels & Hotels Groups

Hotelcloud has developed a powerful platform that lets your guests discover and order in real time any of your services as well as local activities.

Rentals & Shared Apartments

Rentals & Shared Apartments

Get your custom Hotelcloud app and let your guests learn about your information & amenities, order your services in real time and connect to the area through our e-concierge section.

 

 

B&Bs & Guests Houses

B&Bs & Guests Houses

Do not think that Hotelcloud is too much for you !

Guests houses can greatly benefit from a digital platform to inform and engage guests. Get your information 100% accurate at all times.

Corporations

Corporations

Offer your employees a unique concierge application to connect with their local area. Far from the old-school concierge desk, Hotelcloud is your pocket concierge, anytime, anywhere !

Your services & Hotelcloud curated ecosystem of activities

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YOUR INFORMATION & SERVICES

Offer your guests the ability to discover and order your hotel services the way they like.

Our solution fully replaces the traditional “in-room directory”, enabling access to information before and during the stay, inside and outside the property.

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A DYNAMIC CITY GUIDE

Let your guests know about what is happening in your city. Keep them aware of major events, latest exhibitions, newest restaurants …

Our team create and regularly update those “blogs” to always match your guests’ expectations.

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Local activities and services

Give your guests direct access to thousands of activities and services from your application : transportation, entertainment, wellness, restaurants, tours…Enable direct booking and payment in one click!

 TOUCH POINTS FOR YOUR USERS

Hotelcloud apps are accessible from any device (Smartphone, Tablet, Laptop) or operating system.

We build HTML5 apps as well as native applications for iOS and Android devices.

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DISCOVER & PLAY WITH SOME HOTELCLOUD POWERED CONCIERGE APPS

A dedicated team. Full support.
Our experts create, manage, and optimize your app.

Creative Manager

Our team of creative managers will handle all the content creation : text,  branding, maps, hyper local guide and more.

Throughout the lifetime of your contract, they are at your service to update your content if you need it, but also to proactively recommend best practices to showcase your content!

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elegant business multitasking multimedia man

Account Manager

Your account manager is here to help you optimize the usage of your app and increase your monthly commissions revenues.

Receive on a monthly basis a complete analytics report about your app activity, users and revenues. Get personalized advices and recommendation to increase and improve your app’s performance.

ONBOARDING PROCESS

Follow the steps ! It’s easy and quick.

  • 01 CHOOSE YOUR PLAN

    Simple sign-up process. Monthly payment. 6-month commitment then pay as you go.

  • 02 ADD YOUR INFOS & SERVICES

    Get a 1st draft of your app in 10 days after reception of your material (texts & pictures)

  • 03 CHOOSE YOUR LOCAL PARTNERS

    You choose the partners you import in your app, from our marketplace of services and activities

  • 04 SETUP YOUR ACCESS POINTS

    Setup or your wifi, emails and additional access points. App Store & Google Play uploads.

  • 05 Go live with your branded app

    Receive your first guests' requests & concierge commissions.

PRICING

Monthly fees – Only 6-month commitment then pay-as-you-go – NO SETUP FEES

  • Do It Yourself

  • $169/MO
    • Web Portal HTML5
    • App Store & Google Play: Native iPhone, iPad, Android Phone, Android Tablet
    • Establishment Content
    • City Guide (if available)
    • Multilingual Platform
    • Booking Engine Integration
    • Local Activities Booking Platform
    • Integrated Payments (PCI Compliant)
    • External Activities Commission Sharing
    • 24h support team

    OPTIONS :

    • Content creation: + $70/mo
    • Account manager & analytics: + $50/mo
    • PRO Option (See plan 3): +$1/room/mo

  • Contact us
Best price
  • HCloud

  • $299/MO
    • Web Portal HTML5
    • App Store & Google Play: Native iPhone, iPad, Android Phone, Android Tablet
    • Establishment Content
    • City Guide (if available)
    • Multilingual Platform
    • Booking engine integration
    • Local Activities Booking Platform
    • Integrated Payments (PCI Compliant)
    • External Activities Commission Sharing
    • 24h support team
    • Content Integration by Hotelcloud
    • Dedicated Account Manager
    • Analytics & Statistics
    • 300 web services integrations
    • Hotelcloud API

  • Contact us
  • HCloud Pro

  • $299/MO + $1/Room/MO
    • Web Portal HTML5
    • App Store & Google Play: Native iPhone, iPad, Android Phone, Android Tablet
    • Establishment Content
    • City Guide (if available)
    • Multilingual Platform
    • Booking engine integration
    • Local Activities Booking Platform
    • Integrated Payments (PCI Compliant)
    • External Activities Commission Sharing
    • 24h support team
    • Content Integration
    • Dedicated Account Manager
    • Analytics & Statistics
    • 300 web services integrations
    • Hotelcloud API
    • Internal services Booking
    • Real time chat between guests & staff
    • Back office Access
    • PMS / POS Interfaces

  • Contact us

Features

Hotelcloud is continually improving. Find below a summary of a subset of our features. Contact us for more information.

GUEST DIRECTORY & INTERNAL ORDERING.

Increase internal sales by allowing guests to place orders directly from your property custom application.

LOCAL ACTIVITIES BOOKING.

Connect guests with a multitude of local businesses, brands and activities. Our virtual concierge handles everything from orders to payment.

BEFORE, DURING, & AFTER.

Directly from the moment of booking, your guests can schedule their journey before, during, or even stay up-to-date after their stay.

CLOUD BASED.

Hotelcloud uses the latest and most powerful HTML5 technology. You don’t need any hardware or technical knowledge to go mobile.

ANY DEVICE, ANYTIME.

Accessible from any smartphone, tablet, or computer – including a guests personal devices. Our platform is optimized for any size display.

MULTILINGUAL SUPPORT.

Available in 40+ languages for the most convenient travel experience. Remove language barriers that could stand between you and your guests.

REVENUE GENERATOR.

Get commissions each time one your guests books an activity or a service through Hotelcloud e-concierge. Turn your app into a real investment.

100+ PLUGINS AVAILABLE.

Extend your application with hundreds of multimedia and content plugins (Maps, Videos, Picture Galleries...)

FULL CUSTOMIZATION

Custom your app the way you want ; unlimited quantity of texts and pictures.

170000

Monthly Users

86

LIVE APPS

123

ONGOING PROJECTS in 28 cities

37000

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