Hotelcloud | Concierge applications for Business

Hotelcloud builds branded concierge applications for hotels, apartments and corporations. Available on iTunes, Google Play and HTML5.

Hotel, app, concierge

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WE BUILD E-CONCIERGE APPS

All-in-one solution. Simple pricing. Earn commissions on activities booked.

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WE DESIGN APPS FOR YOUR BUSINESS

Hotels & Hotels Groups

Hotelcloud has developed a powerful platform that lets your guests discover and order in real time any of your services as well as local activities.

Rentals & Shared Apartments

Get your custom Hotelcloud app and let your guests learn about your information & amenities, order your services in real time and connect to the area through our e-concierge section.

B&Bs & Guests Houses

Do not think that Hotelcloud is too much for you ! Guests houses can greatly benefit from a digital platform to inform and engage guests. Get your information 100% accurate at all times.

Corporations

Offer your employees a unique concierge application to connect with their local area. Far from the old-school concierge desk, Hotelcloud is your pocket concierge, anytime, anywhere !

Your services & Hotelcloud curated ecosystem of activities

YOUR INFORMATION & SERVICES

Offer your guests the ability to discover and order your hotel services. Our solution replaces the traditional “in-room directory”, enabling access to information before & during the stay, inside & outside the property.

A DYNAMIC CITY GUIDE

Let your guests know about what is happening in your city. Keep them aware of major events, latest exhibitions, newest restaurants … Our team create and regularly update those “blogs” to always match your guests’ expectations.

Local activities and services

Give your guests direct access to more than 45,000 activities and services from your application : transportation, entertainment, wellness, restaurants, tours…Enable direct booking and payment in one click!

Hotelcloud apps are accessible from any device (Smartphone, Tablet, Laptop) or operating system.

We build HTML5 apps as well as native applications for iOS and Android devices.

A dedicated team. Full support.

Our experts create, manage, and optimize your app.

Creative Manager

Our team of creative managers will handle all the content creation : text, branding, maps, hyper local guide and more. Throughout the lifetime of your contract, they are at your service to update your content if you need it, but also to proactively recommend best practices to showcase your content!

Account Manager

Your account manager is here to help you optimize the usage of your app and increase your monthly commissions revenues.

Receive on a monthly basis a complete analytics report about your app activity, users and revenues. Get personalized advices and recommendation to increase and improve your app’s performance.

Features

Hotelcloud is continually improving. Find below a summary of a subset of our features. Contact us for more information.

GUEST DIRECTORY & INTERNAL ORDERING.

Increase internal sales by allowing guests to place orders directly from your property custom application.

LOCAL SERVICES & ACTIVITIES BOOKING.

Connect guests with a multitude of local businesses, brands and activities. Our virtual concierge handles everything from orders to payment.

BEFORE, DURING, & AFTER.

Directly from the moment of booking, your guests can schedule their journey before, during, or even stay up-to-date after their stay.

CLOUD BASED.

Hotelcloud uses the latest and most powerful HTML5 technology. You don’t need any hardware or technical knowledge to go mobile.

ANY DEVICE, ANYTIME.

Accessible from any smartphone, tablet, or computer – including a guest personal device. Our platform is optimized for any size display.

MULTILINGUAL SUPPORT.

Available in 40+ languages for the most convenient travel experience. Remove language barriers that could stand between you and your guests.

REVENUE GENERATOR.

Get commissions each time one of your guests books an activity or a service through Hotelcloud e-concierge. Turn your app into a real investment.

100+ PLUGINS AVAILABLE.

Extend your application with hundreds of multimedia and content plugins (Maps, Videos, Picture Galleries...)

FULL CUSTOMIZATION

Custom your app the way you want ; unlimited quantity of texts and pictures.

Our Community.

Happy customers & Success Stories, worldwide

General Managers speak about their experience

A playful digital touch, moving away from tradition concierge for an enhanced experience !
Alexandre Arfi, Sales Director - http://www.hoteltaiwana.com/
A wonderful experience ! Hotelcloud is the perfect solution to satisfy our international clientele
Samuel Srouji, General Manager - http://www.hoteldestroisvallees.com/
An extra service which separates us from our competitors and labels us as avant-garde for our kind of structure
Didier Bentejac, Owner - http://www.cypres-sihaut.com/
User friendly, interactive, the app can be extremely useful for small hotels without dedicated concierges
Stephane Spanoudis, Receptionist - http://www.firsthotelparis.com/
Quick response time from Hotelcloud staff, lots of new ideas, a great communication tool for our guests !
Wayne Reynolds, General Manager - http://www.reefcasino.com.au/