This awesome article written by Jon Miller from INC explains the shift changes in consuming behaviors and how modern marketing should strategize to better engage their prospects. You need to prepare your marketing strategy for the customer of the future ! As he states : "The huge shift in...
Today's travelers have wide array of hospitality products to choose before leaving for their dream destination. Thanks to connectivity, internet and mobility they are able to have information in realtime and seamlessly; whether it is a hotel, a serviced apartment or a bed&breakfast. There is a...
Hilton New-York, the city’s largest hotel will no longer offer room service to its 1’980 rooms. What is the reason behind this? Room service is labor intensive and “a big money loser for hotels” said John Fox, senior vice president of PKF Consulting. This may come...
Hotelcloud is excited to mix and mingle with our fellow New Yorkers in Brooklyn this week at NExT Expo (June 13-14, Northside Entrepreneurship + Technology). We will be exhibiting alongside some of the biggest names in technology and business with the most exciting companies and...
The Distribution Summit took place less than a month ago in London and allowed for an interview with Dinesh Ramachandran (Head of Corporate Business Development at Sonata Software) on the very hot topic of new technologies. According to him, there is a growing need for constant...
In this great article, revenue manager are seeing new opportunities for substantial revenues generation through analytics and by revamping the booking experience. Unbundling services and separate some of them as add-on could generate more revenues such as event tickets, parking and so forth. By harnessing the power...
This article is about why new technology trends should be actively followed by hoteliers as it will help them to better anticipate new guests expectations and gain a competitive advantage. Cloud (Software as a Service) : The delocalization of IT infrastructures helps quicken the integration and...
