29 Oct Hotel Testimonial #4 : Hotel Le Versailles
We’re doing a blog post mini series on ‘Hotel Testimonials’, of our clients from all around the globe!
Our fourth testimonial is from:
Alexandra Duchâteau, General Manager at The Hotel Le Versailles, based in Villefrance-sur-Mer – France
– Alexandra, why an e-concierge for Hotel Le Versailles ?
We live in a world where technology is constantly evolving, and it is important to quickly adapt in order not to be left behind!
We wanted to offer our clients a service shaped around their needs, and Hotelcloud was the perfect solution; an app for our hotel with internal services and a variety of local partners. The interesting aspect of the Hotelcloud solution is that it allows local businesses to grow, by establishing a contact between our guests and their services. We therefore create a strong link with our guests but also with the local partners around the hotel. It’s a win win situation.
– About the implementation process ?
The app set up process went really smoothly thanks to Hotelcloud’s project management software. The entire team was really professional and available.
– Any positive feedback from your guests ?
Clients love it and use it a lot! The app has a really practical aspect, even for receptionists, as they use it to give advices to the guests!
– Would you recommend Hotelcloud to other hotels / apartments rentals companies ?
Yes without any doubts!