Hotelcloud | How it works for hotels & businesses
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We build your personalized e-concierge app

● We listen to your needs and define the services you wish to present
Your Guest Directory / Food & Beverage / Transportation Services / Concierge Services …

 

● We integrate your infos & services and deliver a 1st draft after 10 days

 

● A dedicated Creative Manager assists you to create and personalize your app

 

● A total of 5 applications will be delivered to your guests :
– iOS (iPhone / iPad)
- Android (Smartphone / Tablet)
- HTML 5 (Desktop / Laptops)

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We build partnerships with local service providers to enhance your guest experience

● Hotelcloud already partners with about 45,000 activities & services globally : tours & activities, transportation, food delivery, entertainment, day-to-day service …

 

● We let you pick your preferred partners from our local marketplace of activities and services

 

● Earn commissions each time your guests order an external service from your application. Commissions are negotiated by Hotelcloud. Orders are directly processed by the service provider.

We track your stats and advise you on how to increase the usage of your app

● We help you setup critical touch points to promote your app : Wi-Fi redirection / Corporate Website / Emails / App Stores / Social Media / Flyers

 

● We analyse and deliver metrics of your app usage

 

● A dedicated Account Manager continually assists you to optimize and improve your app usage

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ONBOARDING PROCESS

Follow the steps ! It’s easy and quick.

  • 1 - CHOOSE YOUR PLAN

    Simple sign-up process. Monthly payment. 6-month commitment then pay as you go.

  • 2 - ADD YOUR INFOS & SERVICES

    Get a 1st draft of your app in 10 days after reception of your material (texts & pictures)

  • 3 - CHOOSE YOUR LOCAL PARTNERS

    You choose the partners you import in your app, from our marketplace of services and activities

  • 4 - SETUP YOUR ACCESS POINTS

    Setup or your wifi, emails and additional access points. App Store & Google Play uploads.

  • 5 - Go live with your branded app

    Receive your first guests' requests & concierge commissions.

Ready to join the fastest growing concierge platform for hospitality?

Hotelcloud has a new name: Blackbell

Discover the new generation of concierge apps and websites.
OPEN NEW WEBSITE